HEAVENS

Premier Paper League: Help and Support

Need a hand? Most questions are answered below. If yours isn’t, get in touch at the bottom of this page.

Playing the game

How do I throw? Flick upward from the bottom of the screen toward the bin. The direction of your flick is your aim.

What does the wind do? The number and arrow above the ball show the wind for your next throw. The wind pushes the ball sideways in flight, so aim into it: the stronger the wind, the more you need to allow for it.

How does scoring work? Both players start on 540 and race to exactly zero. The three bins are worth 30, 60 and 90. Each turn is three throws, starting at the nearest bin and climbing outward, and the first to reach zero wins the leg.

Is there a tutorial? Yes. Go to How to play on the main menu for the Gameplay tutorial and the Competition tutorial.

Progress and saving

Is my progress saved? Yes, automatically, on your device. That includes a league or Office Cup match you’re partway through: close the game and it picks up where you left off. A practice session starts fresh each time, though your best runs are kept.

Will my progress move to a new phone? Your progress is saved on the device, and it’s included in your phone’s normal backups (iCloud Backup on iPhone, Google’s device backup on Android). If you restore a new phone from a backup, your progress comes with it.

How do I start again? Go to Settings → Reset progress, then Reset everything. You get five seconds to cancel. This erases all progress and can’t be undone. Your full-game purchase isn’t affected; use Restore purchase afterwards if needed.

Purchases

I bought the full game but it’s locked. What do I do? Go to Settings → Restore purchase. Make sure you’re signed in with the same Apple ID or Google account you bought it with.

I need a refund. Refunds are handled by the store you bought from:

Sound and settings

There’s no sound. Check Settings → Sound: the Master, Sound effects and Music sliders each have their own mute button. Also check your device volume. On iPhone, check the Ring/Silent switch too.

Can I turn the vibration off? Yes. Go to Settings → Haptics.

Contact us

Still stuck, or found a bug? We’d love to hear from you.

Email us at [email protected].

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